Welcome to Phloret. These Terms & Conditions ("Terms") govern your use of phloret.com (the "Site") and any purchase you make from us. By accessing our Site or placing an order, you agree to these Terms.
About Us
Phloret is operated by Phloret Skin Care, a proprietorship business (Proprietor: Deepak Rana), registered under GSTIN 06BEOPR9464L1ZI, with its registered address at Ground Floor, H.No. 904, Room No. 04, Near Oil Mill, Chakkarpur, Gurugram, Haryana – 122002, India.
Eligibility
You must be at least 18 years old, or purchasing under the supervision of a parent/legal guardian, to place an order on our Site.
Products & Pricing
- We make every effort to display our products and pricing accurately. However, errors may occasionally occur — if we discover a pricing or listing error after you've placed an order, we'll contact you before processing it further.
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to modify prices, discontinue products, or update product information at any time without prior notice.
Orders
- Placing an order constitutes an offer to purchase; we reserve the right to accept or decline any order for reasons including but not limited to product availability, errors in pricing/description, or suspected fraudulent activity.
- Once an order is confirmed, you will receive an email/SMS confirmation with order details.
Payments
- We accept payments via UPI, credit/debit cards, net banking, and Cash on Delivery (COD, where available), processed securely through our payment partners.
- We do not store your complete card or payment details on our servers.
Shipping & Delivery
Please refer to our [Shipping Policy] for details on delivery timelines, charges, and tracking.
Returns & Refunds
Please refer to our [Return & Refund Policy] for eligibility, process, and timelines.
Product Use & Disclaimer
- Our products are intended for external cosmetic use only.
- Please perform a patch test before first use and discontinue use if irritation occurs.
- Results may vary from person to person. Product descriptions and claims are based on ingredient research and general use cases, and are not a substitute for professional dermatological advice.
- If you have specific skin conditions, allergies, or are pregnant/nursing, please consult a dermatologist before use.
Intellectual Property
All content on this Site — including text, images, logos, graphics, and product descriptions — is the property of Phloret Skin Care and protected under applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems or data
- Post or transmit harmful, misleading, or fraudulent content
- Interfere with the Site's normal operation
Limitation of Liability
To the maximum extent permitted by law, Phloret shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products, beyond the value of the product purchased.
Governing Law
These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
For any questions about these Terms:
- Email: info@phloret.com
- Phone: +91 75200 67103
- Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST
Registered Business: Phloret Skin Care (Proprietor: Deepak Rana) Ground Floor, H.No. 904, Room No. 04, Near Oil Mill, Chakkarpur, Gurugram, Haryana – 122002, India GSTIN: 06BEOPR9464L1ZI
